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  • How Wholesale Flower Delivery Works: Timing, Tracking & Claims

    September 15, 2026 3 min read 0 Comments

    When you have a big wedding or a busy weekend coming up, the last thing you want to worry about is where your flower shipment is. Petaljet takes much of the stress out of the delivery process. You place your order and the stems are freshly cut and delivered directly to your studio. No middlemen, unnecessary transfer warehouses, or long waits.

    Timing & Freshness: How Our Wholesale Flower Delivery Operates

    The basic rule of freshness is simple. The less time the plant spends on the road, the longer it will last in your customer’s vase. We don’t keep flowers sitting in cold storage as backup stock, because this approach gradually reduces freshness and quality. 

    When you place your bulk flower order, the stems are cut specifically for your order at selected flower farms in Ecuador or Colombia. For example, when ordering wholesale roses, you receive flowers that were still growing on the farm shortly before shipment.

    Once the flowers are cut, the next stage of the journey begins:

    • The plants are immediately packed in sturdy protective boxes and sent on the next available cargo flight.
    • FedEx International delivers shipments Monday through Thursday, usually in the early afternoon.
    • You know exactly the schedule of arrival and can plan in advance the time for unpacking and hydrating the flowers.

    This streamlined process ensures that the stems arrive strong, with firm buds and the longest possible vase life. Shipping is already included in the price, so you won't see any unexpected surcharges or hidden fees at checkout.

    Tailored Assortment for Every Bulk Flower Order

    Every large event calls for a thoughtful approach to color and texture. When planning an event, you no longer have to settle for whatever is left at the local market or compromise on your own vision. 

    Our platform allows you to freely choose from a wide selection of trusted varieties. If you need full, lush bulk hydrangea for a delicate arrangement, you can easily find the shade you need in our catalog. Our team consists of experienced florists, so we offer only varieties that perform well in real arrangements.

    Secure Packaging for Wholesale Flower Delivery

    Protecting delicate petals during a long flight requires careful, precise packing. Farmers at the flower farms carefully prepare each bundle and securely fix it inside sturdy cardboard boxes. This secure packaging prevents the buds from rubbing against each other or breaking during handling and air transport.

    How Wholesale Flower Delivery Works - 2

    Even when ordering delicate premium ranunculus for complex layered arrangements, you can be sure that each stem will have enough space. We really want unpacking your flowers to bring you only joy and inspiration for new creative work in your studio.

    Real-Time Tracking for Your Bulk Flower Delivery

    On the day of shipment, a tracking number will be emailed to you. It’s more than just a number: it gives you visibility into your shipment and helps you plan your time. You see the entire journey of your shipment from a distant farm in South America to the moment when the courier unloads the boxes at your studio door. 

    Now you always know exactly where your flower shipment is, and you don't have to waste precious hours on calls to managers with questions about the status of the shipment. Thanks to transparent monitoring, it is much easier to coordinate your entire event team on site.

    Easy Claims & Peace of Mind for Every Order

    We all understand that fresh flowers are extremely delicate. Long flights, strict customs control or changing weather can sometimes disrupt even the best-planned delivery. We understand that these situations can happen and never shift the responsibility onto the florist. The real difference between a typical supplier and our service lies in how quickly these issues are resolved.

    How Wholesale Flower Delivery Works - 3

    If your wholesale flower delivery arrived damaged or if you are unhappy with the quality of part of the shipment, the claims process should be simple:

    • Take several clear photos of the damaged flowers within 24 hours of receiving the shipment.
    • Go to the appropriate section on the website and provide your order number and a few details.
    • Wait for a quick decision from our customer care team, who will offer a refund or appropriate compensation.

    We never force our customers to fill out endless paper forms or justify every detail of the claim, because you can submit a request in just a minute. Our main principle is to protect your interests. It is extremely important to us that your studio runs smoothly, and that you continue to order the varieties you need with confidence.

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